Date Posted: 12/14/2018



• Provides information about the apartments and the community to the prospective resident and
schedules visits to the community. Responsible for leasing apartments at an acceptable determined
percent of total prospects.
• Effectively explains all lease and community policies to new and current residents.
• Accurately and efficiently prepares and assists with all leasing paperwork (i.e. applications, lease
agreements and addenda, employment and credit checks, and leasing move-in packets.)
• Collects security deposits, rent and all other funds associated with resident moves.
• Effectively communicates changes in units leased status to the Maintenance Department.
• Completes service requests and communicates to Maintenance Department.
• Completes follow-up thank you notes and call-backs with prospects after initial community visits.
• Supports the overall marketing efforts and offers input and suggestions in regards to promotions,
advertisements, etc.
• Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas
such as rent and pricing information, vacancies, apartment availability, lease expirations, square
footage, etc.
• Understands and complies with state landlord-tenant Fair Housing laws and standards.
• Monitors the community advertisements and effectiveness of responses.
• Prepares monthly competitive survey reports and analyzes the real estate market trends and
conditions in the area.
• Monitors all current and future vacancies to proactively react to future occupancy needs.
• Analyzes concerns associated with apartments that are slow to lease and offers recommendations to
the Property Manager.
• Inspects all vacant apartments on a regular basis to ensure that they are ready to show to prospective
• Works with the Property Manager to assure curb appeal and property appearance is acceptable.
• Conducts follow-up activity with all residents in order to establish positive resident relations.
• Maintains current resident files.
• Maintains open communications with the Property Manager and Maintenance Director/Supervisor.
• Attends and participates in training seminars as requested.
• Becomes active in the local business community and develops a rapport with the residential
• Assists the Property Manager in implementing resident retention and renewal programs.
• Makes recommendations to management regarding improvements for the overall operation of
the community.
• Attends and assists in the coordination and organization of resident relations and activities, such as
newsletters, parties, etc.
• Accompanies vendors or contractors to resident apartments as needed.
• Represents the Company in a professional manner at all times. Consistently maintains a
professional courteous attitude when dealing with residents, coworkers, and the general public.
• Performs other duties as assigned.


• A high school diploma or equivalent is required. A college degree or related coursework desirable.
• A minimum of one year sales experience preferred. Customer service background desirable.
• Basic arithmetic skills necessary. Excellent communication and organizational skills necessary.
• Computer literacy required, familiar with Microsoft Office and AMSI
• Valid driver’s license and good driving record along with auto insurance required.


• Ability to interpret, evaluate and communicate detailed written or verbal instructions to others
accurately and quickly, including answering phones, attending meetings, written correspondence or
other forms of communication.
• Inside and outside work in all types of weather.
• Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies,
materials, etc. to various locations throughout the office/facility.


• Office environment and residential property.
• Weekend schedule required

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